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[email protected]
303.794.6936 (Opt 3)
Business hours: 8:00–5:00 Mountain, Mon–Fri
Greenwood Village
5200 DTC Parkway, Suite 520
Greenwood Village, CO 80111
Ph: 303.794.6936
Lawful Intercept Team
[email protected]
Fax 866.217.4097
Emergencies & exigent requests: 877.510.4357 (Opt 5), 24 hours
Handles orders and provisioning of prospective surveillance intercepts: Title III full content wire tap (TIII) and Pen Registers / Trap & Trace (PRTT).
If your request includes a Pen or TIII and includes historical data, send it to [email protected] and we will forward the historical request to our Records Production team.
All requests must include the CALEA form.
All exigent requests must include the Exigent form.
Records Production Team
[email protected]
Emergencies & exigent requests: 877.510.4357 (Opt 1), 24 hours
Handles all other subpoenas, warrants and requests:
Serving legal process on a Subsentio client.
Court orders for lawfully authorized electronic surveillance go, with the Service Provider Authorization and Law Enforcement Request (LER) forms, to [email protected], or by fax to 866.217.4097. Records requests (subpoenas, court orders for records, search warrants) go to [email protected].
On receipt, our legal team reviews every order for validity of the requestor and then for authenticity and correctness before anything is implemented. From there our liaison team coordinates delivery with the agency's monitoring center for the life of the order.